Terms of Service – Mediva Pty Ltd
Welcome to Mediva. By using our services, you agree to comply with these Terms of Service.
Services
Mediva Health Tourism provides health tourism services, including facilitating travel arrangements, medical appointments, and related services. We act as an intermediary between you and our partner hospitals and clinics in Turkey to provide you with individualized treatment advice and cost estimates.
Information Collection and Sharing
As part of our process, we collect and share your personal and health information with our clinical partners in Turkey to determine the best clinical and/or surgical treatment and cost for you. We take measures to ensure the privacy and security of your personal information in accordance with Australian and Turkish privacy laws.
Mediva’s Role: Mediva is a health tourism company that connects Australian patients with partner hospitals and clinics in Turkey. Mediva acts as an intermediary between the patient and the clinical partners to provide personalised treatment advice and cost estimates.
Patient Responsibility: Patients using Mediva’s services are responsible for their own health and wellbeing. They must understand and accept the risks associated with medical procedures and accept the liability for any complications that may arise as a result of the medical procedures they undergo.
Waiver of Liability: By accepting a treatment at one of Mediva’s clinical partners, the patient acknowledges the risks associated with medical procedures and releases Mediva from any liability for any complications or issues that may arise from the medical procedures that the patient undergoes.
Treatment Advice and Cost Estimates: Mediva provides personalised treatment advice and cost estimates to patients based on the information provided by the patient to our clinical partners. However, the final decision regarding the medical procedures to be undertaken rests with the clinical partner and the medical advice and the associated cost may vary from the initial estimate at the time of the procedure.
Clinical Partners’ Responsibility: Mediva’s clinical partners are responsible for providing the medical procedures to patients. They are liable for any complications or issues that may arise from the medical procedures they undertake insofar as the factors they can reasonably expect to control.
Mediva’s Liability: Mediva does not carry any responsibility in relation to post-operation clinical complications or issues that may arise from the medical procedures that the patient undergoes. Mediva only provides intermediary services between the patient and the clinical partner.
These terms of service provide a clear understanding of the roles and responsibilities of all parties involved in health tourism, including the risks and liabilities associated with medical procedures. Patients using Mediva’s services must accept these terms and agree to waiver of liability before proceeding with any medical procedures.
Payment
You agree to pay all fees and charges associated with our services. Payment for services is due prior to the provision of services. Mediva Pty Ltd reserves the right to cancel services if payment is not received in a timely manner.
Amendments
We reserve the right to amend these Terms of Service at any time. Any changes will be effective immediately upon posting on our website.
Applicable Law
These Terms of Service are governed by and construed in accordance with the laws of Victoria and Turkey.
Dispute Resolution
Any disputes arising from these Terms of Service will be resolved through mediation or arbitration in accordance with Victorian and Turkish law.
Termination
Mediva reserves the right to terminate our services at any time, for any reason, without notice.